SHIPPING & RETURN
Shipping Policy
At Dermaze+, we aim to deliver your skincare essentials quickly and reliably. All orders are processed within 1–2 business days, the product will be delivered to your location within 7 business days across most locations in India. Orders placed on weekends or public holidays are handled the next working day. Shipping is free on prepaid orders above ₹499, while a small fee may apply to orders below that or on Cash on Delivery. We partner with trusted courier services to ensure your products reach you safely and on time.
Return & Exchange Policy
Please return the product within 7 days of delivery. If the product is defective or damaged please return the product within 2 days with unboxing video. We will deliver the exchange/replacement product within 7 business days. For refunds, after successful verification and approval of the request, the amount will be credited to the original payment method within 6–7 business days.
