STORE POLICY

Customer Care

At Dermaze+, we're here to help. Whether you have a question about your order, need help choosing the right product, or want to share feedback—we’re just a message away. You can reach our customer care team at contact@dermazeplus.com. We typically respond within 24–48 hours on business days. Your skincare journey matters to us, and we’re committed to making it smooth, simple, and stress-free.

Privacy & Safety

At Dermaze+, your privacy and safety are our top priorities. We are committed to protecting your personal information and ensuring a secure shopping experience. All data shared with us—such as your name, contact details, and payment information—is encrypted and used only to process your orders, improve your experience, or communicate updates when you opt in. We do not share or sell your information to third parties. Our website uses secure payment gateways and trusted platforms to keep your transactions safe. By shopping with us, you can trust that your privacy is always respected and protected.

Wholesale Inquiries

We’re excited to partner with retailers, pharmacies, and distributors who believe in skincare that delivers real results. If you're interested in stocking dermaze+ products, please reach out to us at contact@dermazeplus.com with your store details and requirements. Our team will get back to you within 2–3 business days with pricing, minimum order quantities, and partnership terms. We look forward to building something meaningful with you.

Payment Methods

At Dermaze+, we offer multiple secure payment options for a smooth and hassle-free checkout. You can pay using UPI, Debit/Credit Cards, Net Banking, or choose Cash on Delivery (COD) for convenience. All online payments are processed through trusted and encrypted gateways to ensure complete safety of your transaction. We do not store your card or banking details. Shop with confidence—your security is our priority.